Pulse Support

Embroidery i2 3

• i2 problem on Mac only "cannot connect to Server"
• CC2021 i2 plugin need to do custom install
• Ports to leave open

Pulse Cloud Machines missing 1

• Pulse Cloud - Machines missing

Ushuaia 1

• Ushuaia compatibility -Not Supported on Windows 10

BES text generation issue 1

• Embroidery lettering not generating

Letter It 2

• Letter It Imported fonts do not appear
• Backend way to update program registration

Edit 'N Stitch icons for DNS/PNS greyed out 1

• Icons for DNS and PNS are greyed out in Edit 'N Stitch

Catalog Xpress 7

• 10006 error
• Back up Catalog Xpress
• Can no longer access catalog xpress 1.5
• network reply is incorrect
• Catalog xpress file display not found

View all 7

Action Pro-Studio 8

• Colour Modes Revert after using Undo Button in Corel
• Issue: Some Icons Turn Into Coffee Cups
• Missing Redistributables - no way to activate software
• Default Fonts Disappear from CorelDRAW - Workaround
• Action Apps greyed out

View all 8

General Information 2

• Welcome to the PulseID Support Portal
• I Forgot My Password

PulseID Admin Guide 24

• PulseID Automation and Workflow System Introduction
• Design Generator - Error Codes
• Computer System Requirements
• Dashboard
• Dashboard -> Site Mode

View all 24

PulseID Machine Companion Guide 6

• Machine Companion App
• Settings
• Machine Search
• Job or Design Search
• Job Preview, Barcode and Needles

View all 6

Getting Started 3

• PulseID Application Server System Requirements
• PulseID Dispatcher and Collector Services System Requirements
• PulseID Training Videos

Designer Errors / Issues 7

• Designer "Cannot Connect to Application Server" Error
• Unable to Run GPS Designer Application
• Problem with Arch text Becomming Distorted - Solved
• Missing DLL on Windows 8.1
• Platen has been Deleted/Disappears

View all 7

Administrator Issues 7

• User Forgets Administrator Password / Gets Locked Out of Account
• Could Not Connect to MySQL ‘localhost’
• Administrator Page Will Not Open
• Unable to Connect to Any of the Specified MySQL Hosts
• Administrator will not load - HTTP Error 500

View all 7

During Installation / Activation Issues 4

• Known GraffixPro Studio Compatibility Issues List - New GPS
• Activations limit reached!
• Cannot connect to the Activation Server
• What is my Activation Serial Number?

Installation/License Activation Issues/Errors 5

• Cannot Connect to the Activation Server
• Activations Limit Reached!
• Provide Customers with an Extra Activation - NOT for Sale
• What is my Activation Serial Number?
• The application could not be installed because the installer file is damaged

Installation Requirements and Components 1

• Installation Instructions and Components List

Administrator Error Messages 7

• Server Error in '/AnajetKioskAdmin' Application. Unknown Database 'anajetkioskadmin'
• The Administrator Website page Will Not Open
• Unable to Connect to Any of the Specified MySQL Hosts
• Could Not Connect to MySQL ‘localhost’
• Trial: Value Cannot be Null. Parameter Name: ptr

View all 7

Spark Designer Errors/Issues 3

• Resolved - Solution to Problem with Arch text
• Cannot connect to Application Server in client application
• Unable to Install Spark Designer Application

AnaRIP 1

• Connecting your AnaRIP software to Spark

Administrator Issues 1

• Workstation - Barcode Scanner Does Not Automatically Press Enter

Machine Connection Issues 7

• Engraving Machine is Not Receiving/Engraving Jobs
• Labels (Tickets) are Not Printing
• How to Install PulseID.PrintManager as a Service (Ticket Printing)
• How to Install Pulse File Receiver as a Service
• How to Configure the Pulse File Receiver App

View all 7