Installation/License Activation Issues/Errors
1.
License activation issue: When activating, updating options, or if running as a
trial the following message will appear if the activator cannot conne...
Fri, 14 Oct, 2016 at 4:42 PM
If
the customer is changing computers they must deactivate their license on the
old computer first before activating Spark on the new computer. To do th...
Fri, 14 Oct, 2016 at 4:43 PM
This is to be used ONLY if the customer has a computer issue that prevents them from uninstalling and deactivating Spark from their old computer. If the cus...
Tue, 13 Dec, 2016 at 1:32 PM
When running Spark for the first time after installation, users will be asked for an activation serial number. This is the license provided to AnaJet by Pul...
Wed, 17 May, 2017 at 3:44 PM
This error occurs if there is an issue with Adobe Air's License Expiration. To workaround this issue: Reset the computer's clock to July 201...
Wed, 21 Mar, 2018 at 4:07 PM